Managing API documentation over multiple teams

In organisations that produce SaaS products with public APIs, there is sometimes complex interplay between who is responsible for what ultimately becomes public-facing API documentation. At MessageMedia, some of our APIs have had multiple developers involved in the creation of the documentation¬†before it becomes public-facing, at which point the Developer Relations team is responsible for […]

Bec Martin
September 12, 2019

Fail-safe your application with Social Sending

Getting an unwanted (and sometimes illegible) message late at night from a good friend is almost instantly forgiven, but how long would it take to forgive getting a message from a business during the night? Businesses conduct their activities in traditional business hours usually from 8-6pm and customers expect their relationships with businesses within or […]

Ibrahim Tareq
May 16, 2018